Do you know how to achieve Operational Excellence?
Do you work eveyday with the 4 P's?: Planning, People, Process & Performance
Are you familiar with the Total Quality Management (TQM) Model?
8 core Components of Operational Excellence
If you're just starting out on your business journey, the easiest way to think about improving your business is through striving to achieve Operational Excellence.
We have simplified this into 8 core components:
Exceeding customer expectations
Strategic direction & focus
Commitment to quality
This is a simplified model of Total Quality Management, which you can go on to learn about in the future.